Choosing a website design company isn’t just about getting a good-looking site – it’s about building a platform that works for your business, attracts customers, and grows with you. With so many so-called “web designers” offering cheap, rushed, or unfinished work, it’s more important than ever to know what to look for – and what to avoid.
If you’re investing in your online presence, here’s how to make sure you choose the right team to get the job done properly the first time.
1. Look for a Professional Portfolio – Not just a pretty one
Any design company can show off a handful of pretty pages. What you need to look for is a consistent track record of building websites that:
- Function across all devices
- Are SEO-friendly
- Have clear calls-to-action
- Load quickly
- Reflect the client’s brand and goals
Tip: Ask to see live websites, not just screenshots or mockups.
2. Make sure they understand SEO and Performance
A beautiful site that no one can find is useless. Good website design is more than visuals – it’s also about structure, speed, SEO, and user experience.
Make sure the company:
- Understands on-page SEO (headings, meta tags, etc.)
- Builds mobile-friendly, responsive designs
- Optimises for fast loading speeds
- Doesn’t use outdated code or bloated plugins
3. Ask about ongoing support and updates
A real agency won’t ghost you once the site is live. Ask if they:
- Offer monthly maintenance or updates
- Can assist with hosting, emails, backups, or plugin updates
- Provide clear timelines and training if you want to manage it yourself
Backyard builders often disappear once the project is handed over – leaving you stuck when something breaks or needs a change.
4. Check their communication and process
A trustworthy website design company will have a clear process from start to finish:
- Discovery and planning phase
- Content collection or creation
- Development
- Testing and review
- Final launch
If someone says, “I’ll get it done in a week” with no timeline, contract, or structured communication, that’s a red flag.
5. Verify their credibility
It’s easy to set up a Facebook page and call yourself a web designer. What sets a real agency apart is:
- Verified testimonials
- Google reviews
- A professional website of their own
- Business registration or credentials
- A real contact number – not just a WhatsApp line
Pro Tip: Google their business name and check how they show up online. If they can’t market themselves well, they won’t do it for you.
6. Discuss ownership and access
A reputable agency will:
- Give you full access to your website and hosting
- Use your business name and emails, not theirs
- Make sure you own your domain
Unfortunately, many small-time developers keep control of your site so that you’re tied to them long-term – sometimes without even knowing it.
7. Don’t fall for the cheapest quote
We all love a good deal, but when it comes to web design, you often get what you pay for. Cheap builds usually mean:
- No backups
- No mobile responsiveness
- Sloppy coding
- Zero SEO
- Poor design
And worst of all – having to pay someone else to fix it later
You deserve better than a backyard build
Your website is your most valuable online asset. It’s where people decide whether to contact you, trust you, or buy from you. Don’t risk that on a quick job or a “friend of a friend.”
At WebDynamix, we build functional, beautiful websites that are SEO-ready, responsive, and aligned with your business goals. We don’t just design – we help your website get found. With our in-house SEO expertise, we ensure your site ranks well on Google and brings in the right traffic from day one.
You’ll get:
- A structured process
- Ongoing support
- Full access and training
- SEO and speed optimisation
- Clear communication and professional advice
Contact us to get started with a team that does it right the first time – and helps you get found online.